Frequently asked
Why The Colour Of Products Is A Little Different From What I Saw Online ?
Some colours may be different from our pictures, that’s normal because of surroundings light and display brightness.
Where Do We Get Our Clothes?
All our Products come from the top brands in China. So we are guarantee the quality, the fabric and the design.
How Do I choose my size?
For Cloth and Shoes. please follow strictly our siz chart, and use our info graphics for better result.
Why Was My Order Cancelled?
Sometimes the item you ordered is suddenly became out of stock, and is no longer available. These cases are very rare. However, if an item in your order does become unavailable, you will be contacted within 24 hours about the cancellation. If you ordered additional items, all the items will be shipped to you only the unavailable item will be removed and we will issue a refund.
How do I Change or cancel an item On My Order?
Please contact us within 12 hours. . Once the parcel was processed and sent to the post office, we will be unable to make any changes.
Shipping and time
We ship to the most countries except APO/ FPO.
Most countries shipping time is taking from 10-45 days. Our promise is that we will try hard to arrive in shortest time as po ssible.
Shipping cost
All products are free shipping with standard mail. The fastest shipping time is from 7-15 days. the charges for most countries are around $50. Please send us an email and we will send you the exact cost depends on your country.
Refunds
Full refund if you receive a defective, wrong item or you don't receive the order within promise delivery time.If you like our products, it is our honor to receive 5 stars from you .Hope you can enjoy our products.
Please read our full policy.